Terms and Conditions

1. For any enquiry or if you want to place an order, please contact us via:

+ Phone / Whats App / SMS: +6012-3858303
+ Email: giftssouk@gmail.com
+ Instagram: @giftssouk_hamper_n_gift

2. Free delivery of goods within Klang Valley.

3. In the event that any product becomes unavailable at the time of production, Gifts Souk has the right to replace it with a product of equal or greater value.

4. For order with total amount of less than RM5,000, a deposit of 50% is required upon order confirmation. However, for order with total amount of more than RM5,000, a deposit of 70% is required upon order confirmation. The balance of the payment must be made BEFORE delivery of the goods. Payment can be made either by cash or credit into our Maybank Account.

5. A cancellation fee of 50% of product price will be imposed on cancelled orders after order confirmation.

6. Gifts Souk have the rights to publish all samples/designs/customer's quotes/finish products for advertisement purpose.

7. All goods sold are not refundable.